I often get messages from people asking me to make pieces from a keepsake pressed flower they might have found in grandma's bible, or a butterfly found in their back yard.

I turn such requests down. There is a fair amount of "spoilage" during my process. Resin casting is more an art than science, and things do go haywire. I take those risks with my stock items, but I would never dare to do that with someone's precious memories.

The only exception is if, let's say, you have an amazing cherry tree in the back yard (real story!), and you want earrings made out of it. Then I will work with you, time permitting, to get you to press a whole bunch of the blossoms and send them to me. I would keep the rest to do with as I see fit :-)

Jewelry should always be the last thing you put on. Avoid spraying hairspray and perfume onto jewelry. IEven though are pieces are sealed, I recommend taking jewelry off before bed and swimming or bathing. Our resin contains UV protectants against fading. But, solar radiation that causes fading is relentless. Did you know that house builders don't warranty siding color, and car manufactures don't warranty car paint either, for this very reason? Always store any things you treasure out of direct sunlight.

Yes! Most of my business is wholesale. I am currently carried in over 250 locations in USA and some abroad as well. Gift shops, museum stores, airport stores, various boutiques. See our Etsy wholesale marketplace, or visit our website www.petalconnection.com for more information.

I want you to be happy with your purchase. If an error is made on my part I will make it right.

Sometimes with gifts it's hard to know if the receipient will love it. I totally get that, and encourage you to tell the person they can exchange the item with me directly if they'd rather have something smaller/larger, different color, etc.
In such cases, return shipping and the cost of shipping the new item will be at buyer's expense.
I must be notified of any issues in reasonable time (within 5 days of receiving the item), and the item returned for exchange must be in new and resaleable condition.

I DO NOT ACCEPT UNAUTHORIZED (also known as "FORCED") RETURNS. THEY WILL BE RETURNED TO SENDER.

ALSO SEE RESTOCKING FEE SECTION

Have you ever been to one of the butterfly houses in the where a real butterfly might sit on you? These places do not have their own breeding programs and generally cannot raise their own butterflies.

They have contracts with butterfly farms - many small, family-owned farms are in in the Amazon jungles. A family will physically net off a section of the rainforest. Perhaps an acre, or more, or less. They go out into the jungle and collect butterfly eggs off the back of the leaves of trees and plants. They bring these into their enclosure and take care of them.

DUE TO THE CHARACTER LIMIT on FAQ IT'S SHORTENED. Please visit our "about" page for more information.

Real butterfly wings and pressed flowers encased in crystal-clear, glass-hard jeweler's grade resin. Over the years, we have developed a proprietary process of multiple resin coatings, resulting in a shiny piece that is lightweight, yet feels substantial when you handle it. This is NOT laminated jewelry - you may have seen that before.

For the process, I first excise the wings only. Multiple coats of resin are applied. You will note from the photos that the butterfly piece is reversible - because of the way they camouflage themselves in nature, they look different from the other side (when they close their wings on landing).

DUE TO THE CHARACTER LIMIT on FAQ IT'S SHORTENED. Please visit our "about" page for more information.

When we’re pressing flowers, we usually end up pressing several hundred blooms (or leaves). The best way we have found for this is good old fashioned phone books. Stack them on top of each other, weigh them down, and then forget about them for several weeks. Once we start pulling the now dried flowers out, it can be hard to stay positive – sometimes only couple on each page work, for a very small percentage over all. We are very picky with our quality control.

Coupon codes may not be shared and are meant for the recipient only.

There are apps and plugins that will automatically search history of other shoppers and will automatically add a coupon to your shopping cart. If the coupon is currently valid for another customer or another promotion, we are unable to prevent this.

In such a case, we would consider this an unauthorized use of the coupon or discount.

Please note that if you don't qualify for that coupon or discount, we reserve the right to send you a request to pay back the amount of the coupon. We also reserve the right to refund your order and cancel, if we cannot reach a satisfactory resolution.

Coupon codes cannot be applied to orders after they are placed.

I reserve the right to charge a restocking fee of 20% for approved returns. This is to account for the inspection, re-packaging and findings (earring wires) replacement to return the item back to re-saleable condition.

ALSO SEE "RETURNS" section for more information about returns.

All returns need to be pre-approved via a convo first. I do not accept unauthorized (forced) returns. Any returns not expected will be marked "return to sender" and rejected.